APPLICATIONS & REFUNDS

Apply for the event of your choice on our website. At the time of application, make the deposit payment. Your deposit is fully refundable up to 30 days prior to the event starting date with some exceptions. Your entire entry fee must be paid in full 21 days prior to the event. Any payment received less than 21 days prior to the event start date will be assessed a $50 late fee.

When your application is approved, you will receive an email letting you know the event details and payment requirements. In events that have filled prior to the published due date of payments, you may be notified to accelerate your payment deadline so that schedules can be finalized early.

Within 30 days of the event start date, your entire entry fee is non-refundable.

It is our goal to have every game end in a close margin. We put a great deal of effort into proper seeding and verifying teams are in a competitive division. Unfortunately, in some cases this is not always successful, however we do our best to determine correct seating. In some very infrequent circumstances, the end outcome is not what our system had predicted and we do not offer refunds or discounts based on team performance at a particular event.

No Shows

On occasion, teams that have paid decide at the last minute not to participate in an event (usually either weather or injuries). This creates several problems because the framework for the tournament is already in place. The ice is contracted, the refs and scorekeepers are scheduled, etc.  We recognize that this does not fulfill our commitment to a guaranteed number of games to other teams in the division. In this circumstance, GLHL will refund $150 upon completion of the event to each team that is effected by the team responsible for the no-show.  The team responsible for the no-show is not eligible for refund.

Returned Checks

Returned checks will be subject to a $50 fee for each time a check is presented to the bank and returned.

OUR COMMITMENT TO PRIVACY

GLHL will use personal information collected through our registration process for a variety of business operations outlined here. We use this information for these activities and rely on the accuracy of the information provided to operate and fulfill your request for specific business interests, in order to enter into, or perform, a contract with you, with your consent, and/or for other related obligations between GLHL and its customers, suppliers, contactors, or other relations. By entering data into GLHL website you agree that email information or other information required to provide the service requested may be used in future marketing directly by GLHL solely..

The Way We Use Information

We use your information to:

  • Complete your registration, process payments, returns, exchanges, and provide services agreed
  • Process, administer, award prizes in events you elect to participate or are randomly selected from applications entered into our system
  • Discuss in person, telephone, text, email, or other means to communicate questions, respond to inquiries, solve problems, acquire additional information needed to meet our obligations to provide the requested service
  • GLHL or Upper Deck Sports Management is not responsible for any information provided directly with our third-party marketing partners who advertise products or marketing to you and we make no affiliation for anything you may provide or request outside the website and you provide that information at your own risk

Any information that is personally identifiable including but not limited to phone numbers, addresses, credit card numbers, or anything other than email addresses are never shared with third-party marketing partners and are only used to provide the service requested.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, phone, text, email, and any other communication means.

How to Contact Us

For questions or concerns about these privacy policies, please email us at info@greatlakeshockeyleague.com